Shipping policy
ORDER PROCESSING TIME
-
Orders are typically processed within 3–5 business days. Handmade items can take up to 7-10 days as these are made to order. If you need your order sooner, priority shipping options are available at checkout.
-
You’ll receive a confirmation email once your order has been dispatched.
SHIPPING OPTIONS & RATES
We ship all orders via Royal Mail Tracked services:
UK SHIPPING
-
Royal Mail Tracked 48: Delivery in 2–4 business days £3.95
-
Royal Mail Tracked 24: Delivery in 1–2 business days £4.65
INTERNATIONAL SHIPPING
-
Royal Mail Tracked: Delivery in 6-10 business days £14.00
Buyers are responsible for any customs duties, taxes, or import fees that may apply.
FREE SHIPPING
WE OFFER FREE UK STANDARD SHIPPING ON ORDERS OVER £35 AND FREE INTERNATIONAL SHIPPING OVER £80
TRACKING YOUR ORDER
All orders are shipped with tracking. You will receive a tracking number via email once your order has been dispatched.
DELIVERY ISSUES
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible at littlegemspawdrobe@yahoo.com
We’ll investigate the issue and do our best to resolve it quickly.
IMPORTANT NOTES
-
Please double-check your shipping details before placing your order — we are not responsible for packages sent to incorrect addresses.
Need help with your order or have questions about shipping? Please reach out — we're always happy to help!